When You Don't Need a Usability Expert - and When You Do

Submitted by jgazis on Mon, 2009-12-21 10:31.

Usability expert Jakob Nielsen's Alertbox newsletter is always worth reading, and this issue his discussion of when an expert is needed and when an amateur will do is spot on. The article compares usability to cooking as things that are worth doing and learning for everyone, without lessening the value of professional expertise when you need it. I think the analogy works for a lot of other kinds of work, too.